Shipping policy

At Mens Outlet House, we are committed to providing a clear, reliable, and transparent shipping experience for customers in the United States.

Shipping Destination

We currently ship exclusively within the United States. We do not offer international shipping at this time.

Shipping Costs

We offer free shipping on all orders within the United States.

No shipping fees will be charged at checkout for eligible U.S. orders.

Order Processing Time

All orders are processed within 1–2 business days.

Business days for order processing are Monday through Saturday, excluding public holidays.

Order Cut-Off Time

Orders placed before 3:00 PM Eastern Time (New York Time) will begin processing on the same business day.

Orders placed after 3:00 PM Eastern Time may begin processing on the next business day.

Shipping Time

After your order has been processed and dispatched, delivery usually takes 4–7 business days.

Shipping days are Monday through Saturday, excluding public holidays.

Total Estimated Delivery Time

The total estimated delivery time is usually 5–9 business days, including order processing and shipping time.

Order Confirmation

After placing your order, you will receive an order confirmation email with your order details.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow up to 24–48 hours for tracking information to update after shipment confirmation.

Delivery Address

Please ensure that your shipping address is complete and accurate before placing your order. Mens Outlet House is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delivery Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to carrier issues, high order volume, weather conditions, public holidays, or other circumstances outside our control.

If your order is significantly delayed, please contact us so we can assist you.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the estimated delivery timeframe, please contact our customer support team. We will review the shipment status and assist you with the next steps.

Contact Information

If you have any questions about your order or our shipping policy, you can contact us at:

Mens Outlet House
6101 S County Line Rd
Willowbrook, Illinois 60527
United States

Email: info@mensoutlethouse.com
Phone: +1 740-757-6207